More customer feedback ...
Sent: 01 May 2015 17:00
this is just to let you know that the black kit at least works on the present firmware of my Samsung c410w colour laser printer, even though the firmware has been upgraded twice since purchase.
Many thanks for the product.
From: Bill Welsh
Sent: 08 November 2014 11:50
Thank you thank you thank you for a fantastic product and well produced, easy to follow and accurate instruction video.
... the day came when there was a huge message displayed on the screen "Insert new black cartridge" I dug out the starter kit and followed the instruction on your brilliant video and lo and behold I've printed an additional 300 (YES 300) pages so far ...
I have no hesitation in recommending and will postiviely promote your products to all those I 'network' with - you simply deserve it.
Kind regards Bill Welsh
Director 4Governance Ltd
From: Tom Weymes
Sent: 20 October 2014 12:58
Dear Dr Toner, You probably don't particularly want to know, but my 10-year-old Samsung 1510 mono has been providing you with steady if modest business for the past 9. Initial cartridge packed in after 5 refills/15,000 pages, remanufactured replacement cartridge now on its second refill at 18,000.
From: Robert A
Sent: 10 May 2014 20:58
I received the refill kit BR3150KITB for a Bother (HL-3150DCW) and have successfully refilled one of the cartridges the printer came with.
I am impressed with the kit. It has everything including mask, gloves and even a screwdriver. I had not expected such completeness. Very impressive.
From: J Hall || www.crysop.co.uk
Sent: Fri 02/05/2014 14:15
I basically stuck in the model number in google, amazon and ebay. The results either had cra**y websites, were just bottles of toner or only sold cartridges. I then came across your video on how to refill, which helped, so you were ahead.
I have to say great delivery speed! I ordered around 2pm yesterday and it's now in my hands :)
From: Justin Burns, www.eirewater.ie
Sent: 20 January 2014
As a Director of Eirewater, I personally want to thank you guys for being inspirational. As we are an environmental sustainability company (specifically in the water sector) you have proven to us that innovation wins commerce every time.
Your company not only guarantees value for money to the customer, but in doing so actively promotes environmental sustainability.
We are awarding you the prestigious Eirewater Award for total commitment to ensuring environmental sustainability .... keep up the good work
All the best for now, Justin.
Justin Burns FCMI MIFireE
From: Roadlink Logistics Ltd
Sent: 27 November 2013 12:38
Hi, I would like to thank you for your products, I wish we had started refilling years ago. We have saved hundreds of pounds already, keep up the good work and I will keep ordering. Kind regards
Sent: 21 August 2012 09:02
bought the second time from you and just wanted to let you know that I am impressed!
What it says on the tin! Well put together product with the right instructions.
From: Rob Hayles
Sent: 07 April 2012 17:27
Subject: Thanks for swift delivery, good instructions and a product that works
Driven by wanting to recycle and the need to save money I chose to order the four toner refills I required from you with some trepidation.
The delivery arrived within 48 hours and I spent a worried few minutes gathering the nerve to start the refilling process. Your instructions couldn't have been clearer and the kit included for the "melt and pour" system complete and easy to use. I found it difficult to get the backing away from the new chips but that was due to the smallness of the part and the clumsiness of my fingers and the only problem that occurred and I had completed the refilling of four cartridges within twenty minutes.
My next worry was whether manufacturer's firmware had rendered the chips unusable but a test print of 45 full colour pages of a long-awaited document was of the same quality as the first run I had made when the printer was new. I should have refilled earlier rather than putting up with partly faded prints.
So, for the sake of a bit of mess (I got better with practice and should have followed your instructions closer) and twenty minutes I saved over £60. Thanks for swift delivery and excellent instructions. I look forward to a few hundred trouble free printing pages and another twenty minutes refilling.
As I work with small businesses, charities and sole proprietors I will be letting them know of the savings to be had.
Sent: 25 February 2012 13:33
I'd just like to thank-you for your excellent service and help.
I bought a refill kit for the Samsung ML-1665 toner from you back in September. At the time my package was damaged by Royal Mail and I didn't received the screwdriver, drill bit or glue. You posted replacements out to me the next day, and were really helpful on the phone - great service!
I finally got around to performing the refill last week. I've been getting away with shaking the toner cartridge until now to get extra prints out of it. Your instructions worked well and were relatively easy to follow. It all works as expected. Great stuff.